3PL Distribution Center Assessment

Issue: Manufacturer was not satisfied with 3PL performance and engaged TSC to make an objective assessment of warehouse operations.

Solution: TSC assigned a team of experts to assess systems functionality and performance, labor productivity, master plan for the building and to conduct interviews of both 3PL and client people at the site.

Results: TSC produced a report covering findings and recommendations.  Key areas addressed were the need for layout changes, slotting improvements, dock space management, labor improvements around goals training – handling – interleaving – just about all activities plus restructuring methodology for overtime and temp hiring for surges and holidays.  In addition certain metrics required refinement and the client use of the metrics for managing the 3PL needed adjustment.  Last TSC produced a list of systems functionality improvements that would result in the 3PL being more efficient and this was implemented.

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